One frequently encountered error on Epson printers is the Epson Printer Error 0x97. This error is triggered by an internal hardware malfunction during the printing process. When the 0x97 error occurs, it halts the ongoing print job, and printing cannot resume until the underlying issue is resolved.
Cause of the Error 0x97
Your Epson printer will display the 0x97 error code when it detects an internal hardware problem. A malfunctioning motherboard or some other internal component could be the cause of the error. The appearance of this error indicates a problem with some internal components of the printer.
Fixing of Error 0x97
Reset Your Printer
- Turn off the printer.
- Disconnect all cables, including power and ethernet.
- Remove ink cartridges.
- Hold the power button for one minute.
- Reinstall ink cartridges and reconnect all cables.
- Continue holding the power button for another minute.
- Turn on the printer.
- Print a Test Page to check for resolution.
Nozzle check patterns should be run
A clogged or malfunctioning ink cartridge nozzle may cause Epson Error Code 0x97.
- Ensure the paper is in the printer’s input tray.
- On the control panel, select “Setup” using arrow buttons.
- Press “Okay.”
- Choose “Maintenance” and press “Okay.”
- Select “Printer Head Nozzle Check” and press “Okay.”
- Use a “Start” button to print the test page.
- Check for stable and uniform lines on the printed test page to confirm a clean printhead.
If you notice that the nozzle heads of your device are clogged, you can clean them by following these steps:
- Place the ink cartridges upside down on a clean paper towel after removing them from the printhead.
- Take out the printhead from the printer and delicately cleanse it using a cloth or paper towel dampened with warm water. Keep wiping the printhead until there’s no fresh ink visible on the cloth.
- Use a dry cloth or paper towel to dry the printhead gently. Allow the printhead to air-dry for an extra 15 minutes.
check your hardware
check your hardware fault Initially, ensure that the paper tray is properly loaded and there are no paper jams in your printer. Verify the correct placement and connection of all printer elements, such as cartridges, covers, and cables. If the error is attributed to any of these issues, addressing them should enable you to resume printing without further complications.