Samsung TV Black Screen of Death issue prevents the content delivering on the screen because of which tv screen goes black but the sound still works. The smart tv screen turns black because there could be loose in the cable placement. Samsung TV Black Screen of Death occurs when the input source is unable to send the data into the TV. This may be due to a corrupted input source or a failure in some hardware. The black screen also indicates the smart Tv is turned off. Black screen of death in Samsung Smart TV can be caused by a problem with the devices connected to the TV, the settings in the TV, or the power supply.
Causes of Samsung TV Black Screen of Death Issue
- Improper Cable Connection: This problem can be caused either by the HDMI port not connecting properly between the TV and the Smart Hub, or by the power source and some other connector like Ethernet or DVD.
- Corrupted Source: Black Screen of Death issue on Samsung TV can be due to source problem.
- Input Setting Problem: Input settings that have not been optimized, incompatible settings can also cause black screen of death.
- Outdated Firmware: Out of date display settings in the firmware can cause black screen of death.
- Power Saver mode/Sleep Timer: The TV automatically sleeps within a second of time. In addition, the smart TV’s main purpose is to save energy consumption. Due to this, the tv screen gets turned off or blackouts.
- Hardware Issue: Black Screen of Death can occur on Samsung TVs due to breakage of the TV’s motherboard display, short-circuit or hardware failure like LCD, board, chips.
Solutions to Fix Samsung TV Black Screen of Death Issue
Solution-1: Connect the Cables Properly
You should plug all the cables tightly and in the correct order. Follw below steps to checks and verifies the connection of cables:
- Open Settings, then click ‘Support’.
- Tap on Device Care and click Self Diagnosis.
- Now click Signal Information and check the report of the connection in the signal history.
- If some cables are not providing the signals, reinsert them properly.
Solution-2: Use Power Management Devices
The voltage should be balanced in order to use the smart TV. Sometimes the problem of black screen of death can occur due to not getting the proper amount of voltage or power to the TV. A voltage management tool such as VoltGuard or UPS must be installed on the Samsung TV to resolve the Black Screen of Death issue.
Solution-3: Verify the Input Source
Verify the input sources by connecting to Smart Hub, DVD, or any OTA service to resolve the Black Screen of Death issue.
Solution-4: Set TV Input Correctly
Smart tv comes with a variety of features. To fix this issue, you have to set all the settings correctly. Follw below steps to set tv input correctly:
- Press the ‘External Power Source’ button on the remote.
- Go to Input Settings and then Check all the TV inputs are enabled.
- Set all the input source settings correctly.
- Save the Settings and then check if the error is resolved.
Solution-5: Turn off Sleep Timer / Power Saver Mode
To fix this issue, you have to turn off sleep timer / power saver mode.
Steps to Turn Off Sleep Timer on Samsung TV:
- Press the ‘Home’ button on the remote to open the menu.
- Go to ‘Settings’ and then ‘Time’.
- Choose ‘Sleep Timer’ and then click ‘Off’ from the context menu to switch it off.
Steps to Turn Off Power Saver Mode on Samsung TV:
- Press the ‘Home’ button on the remote to open the menu.
- Go to ‘Settings’ and then ‘Energy Saving Mode’.
- Click ‘Off’ from the context menu.
Solution-6: Update Samsung TV
To fix black screen of death issue, you have to update your samsung tv. Follw below steps to update your samsung tv:
- Open Settings, then click ‘Support’.
- Tap on Software Update and click Update Now.
- Now, the firmware updating process begins.
- The smart TV may reboot automatically during the process.
- After start tv check if the error is resolved or not.
Solution-7: Contact Technical Support
To fix black screen of death issue, you have to contact Samsung technical support or take the help of a professional technician.
Solution-8: Factory Reset your Samsung TV
The factory resetting removes everything from the smart TV. First you should to back up your user data. Follw below steps to factory reset your smart tv:
- Open Settings on the tv remote, then click ‘Support’.
- Click Self Diagnosis and choose Reset and then type 0.0.0.0 on the Security Pin option.
- Tap Yes and then follow the on-screen instruction to complete the resetting process.
Solution-9: Change the Remote Batteries
To fix black screen of death issue on Samsung Tv, you just need to slightly press the spring button on the backside of the remote to take the cells out and then insert the new ones.
These were a few ways to fix your Samsung TV black screen of death. Hope that this article was helpful for you. Thanks for reading this article. If you are having some other device error probelms, these pages below might help you:
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